Profile
About Me
Data Analyst with 3+ years of experience in data analysis, ERP systems, and web development, plus 3+ years experience in customer care management. Skilled in Python, SQL, Excel, and data visualization tools. Proven track record of optimizing business processes through data-driven insights.
Experienced in analyzing sales, marketing, and healthcare data to drive business growth and improve ROI. Passionate about transforming complex datasets into actionable business strategies.
Technical Skills
Data Analysis
Python, SQL, Advanced Excel, Power BI, Tableau, Statistical Analysis
Programming
Python, R, PHP, JavaScript, HTML5, CSS
Cloud & Tools
Google Cloud Platform, BigQuery, Looker Analytics, Data Studio
Soft Skills
Team Leadership, Problem-solving, Communication, Project Management
Academic Background
Bachelor of Technology - Computer Science
Comprehensive study in computer science fundamentals, data structures, algorithms, and software engineering. Actively participated in sports and science activities throughout college.
Professional Certifications
- Lean Six Sigma Yellow Belt - Sparen & Gewinn Consulting (Jul 2024)
- Data Science Foundations - Great Learning (Oct 2024)
- Analytics - Great Learning (Oct 2024)
- Data Analytics - Career Ninja (Oct 2024)
- MySQL - KultureHire (Nov 2024)
- Microsoft Excel: Pivot Tables Analysis - KultureHire (Nov 2024)
- Survey Design Beginner to Pro - KultureHire (Nov 2024)
Professional Journey
Data Analyst
Currently working on comprehensive data analysis projects, developing interactive dashboards, and providing data-driven insights for business optimization.
Data Analyst
Orchestrated comprehensive analytics for healthcare outreach campaigns by extracting CRM data through ETL processes. Developed interactive Power BI dashboards and performed in-depth analysis of patient acquisition metrics, campaign effectiveness, and revenue impact.
- Reduced customer acquisition costs through data-driven insights
- Improved marketing ROI across multiple channels
- Leveraged Python, SQL, and Excel for predictive insights
- Collaborated with cross-functional teams for data-driven solutions
Team Leader
Managed website development projects and integrated data analysis requirements while leading cross-functional teams.
Assistant Manager, Customer Care
Managed a team of 20+ representatives, implementing data-driven coaching techniques. Utilized Excel and Power BI for KPI tracking and performance analysis.
Achievements & Awards
🏆 PAN India Top Assistant Manager
Teleperformance | Aug 2021
Recognized for 2 consecutive quarters and half-yearly performance excellence
⭐ Best Guiding Star
Teleperformance | Jan 2021
Awarded for exceptional team development and leadership
🏏 National Cricket Player
Represented Rajasthan (2011) and Haryana (2012) in U-19 National Cricket Championships
📊 Data Analytics Impact
Reduced Customer Acquisition Cost by 25% and improved Marketing ROI through data-driven insights
Hobbies & Interests
Adventure Travel
Love exploring adventurous and interesting places with friends. Passionate about trekking in hills and discovering hidden gems in nature.
Cricket
Former athlete who played cricket at national level for Rajasthan (2011) and Haryana (2012) U-19 teams. Continue to enjoy the sport recreationally.
Science Activities
Actively participated in science competitions and activities during school and college. Enjoy staying updated with latest technological developments.
Sports Enthusiast
Regular participation in various sports activities. Believe in maintaining physical fitness and team spirit through sports.
Continuous Learning
Passionate about learning new technologies, data science techniques, and business analytics methodologies.
Problem Solving
Enjoy tackling complex data problems and finding innovative solutions through analytical thinking and creativity.